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Qantas frequent flyer chaos
The change is designed to force customers to switch to a handful of co-branded "direct earn" credit cards.

Banks involved in the new deal include ANZ, CBA, NAB and Westpac, but only some cards qualify.

Annual fees on these cards range from $59 to $290 and all have interest rates near 20 per cent. Cards like Amex Ascent, Westpac Altitude and ANZ Rewards Visa will no longer be included.

If these cardholders want to use their points for Qantas Frequent Flyer seats, they must roll them over to the Qantas program by the March 31 deadline.

Clifford Reichlin, director of online guide frequentflyer.com.au, told Value Hunter people should delay switching cards until right before the March 31 deadline.

"You might find them offering more incentives," he said.

Frequentflyer.com.au has a free calculator to help decide which card is best.

Qantas Group Loyalty chief Vaughan Chandler denied many members were angry, saying customer satisfaction was at record high levels.
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